FAQ

posted by bob
Oct 10

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30 Responses to “FAQ”

  1. Betsy says:

    Can you make the cages in any color besides black?

  2. bob says:

    Hello,
    BlueStoneCommerce Cages always has the black plastic-coated metal grids and black coroplast in stock. We chose the color black because it is a neutral color and will not show the dirt like lighter colors will. We only have the black grids but we can special order another color for the coroplast. We do not guarantee special orders to be shipped within 2 business days. Thank you for your interest in BlueStoneCommerce Cages and for your purchase.

  3. Panama says:

    Bookmarked your web site. Thank you for sharing. Definitely worth the time away from my homework.

  4. beverly pinzon says:

    HI:
    I am interested in purchasing a guinea pig cage and yours look good. But I prefer to purchase from you if possible to make sure the cage is unused. Also, we live in an NYC apartment, so space is tight. I am thinking about the cage that is 2×3, two levels. We have two pigs. Is that what you recommend or is there another? Can’t be any larger. We currently have Marchioro about 31×20 inches.

    Is there are phone number I can call to order? ALso, you advertised 25% off cages while your internet site is being revamped, want to confirm that too.

    Many thanks,

    Beverly
    cell 917-696-4605

  5. Kelli says:

    Hi! I’m ordering a Blue Stone Commerce cage for my piggie, for her Christmas present :) I was wondering…Since I know you guys are going to Hawaii, you said “we have an unlimited supplies until then.” But you’ll still be making and shipping cages AFTER the trip, right? …Just got a little worried. I’m sure you’re still making cages, but I just wanna make sure.

    - Kelli

  6. bob says:

    Hello Kelli,
    Sorry we did not respond sooner but we have been on vacation! BlueStoneCommerce Cages will be back in full operation on Monday, October 25, 2010. We are looking forward to doing business with you then and shipping your Cage Kit right to your doorstep.

    Best Wishes,
    BlueStoneCommerce Cages

  7. Tammy says:

    Do you sell just the coroplast? We bought the 3 level mega tower space saver 1×3. I have one guinea pig that has chewed the top level safety wall (for the ramp hole). I would like to buy all three levels with the chew guard upgrade. I just ordered two new ramps with the chew guard upgrade and now would like to buy replacement flooring with the upgrade.

    Thank you….our guineas love thier home!!

    -Tammy

  8. ofelia says:

    I live in Malaga,Spian and having a very hard time finding the panels for the cage.. do you ship internaional..I don´tmind paying for it…I´ve found the coloplast (white only) …I really hope you can help…I know there´s a very big need for these cages here…All the owners of pigs I know are crazy about the C&C cages and waiting to see if I can built one, so they can start theirs…
    Hope to here from you soon.
    Ofelia

  9. Anja Madsen says:

    Hi !
    I live in Denmark and I breed the big guinea pigs called cuy ( can weigh up til 3,5 kilos ) and they need bigger cages, and the once you sell would be perfect, but where can I buy them ? I looked in Germany and in UK ?
    You could sell MANY of theese in Denmark and Germany, there are many ordinary guinea pig breeders and cuy breeders in both Germany and Denmark.
    Hope you can help…
    Best reguards from Anja

  10. Jessica says:

    Hi. I love your cages… especially the 2 level ones. My piggies love to climb on things. Problem is I dont have room for more than 1 large cage, I want wheels on it, and I cant house them together because they fight. I would be heartbroken to see one of them hurt the other. I was wondering if you make a 2 level that is split down the middle so I can have one cage but divide it for both my pets. I am willing to pay decent money for a decent cage that meets all requirements. Anxiously waiting for a response.
    Please Help Make my piggies happier…
    Jess

  11. lizkfried says:

    Can I have a price for one more 1 by 3 terrace and ramp, with three extra grids? Thanks!

  12. Cindy Graham says:

    I like the look of your cages, but don’t have guinea pigs, what I’m looking for is a nice cage for my Button quail. I don’t like regular bird cages for them, they are ground dwelling but when startled, they fly straight up so I need something with a bit of height. Could the middle tier be taken out and the cage still maintain it’s integrity?

  13. Susan says:

    Hi, I recently bought a cage from oyu on ebay. The guinea pigs loooooove it!!!! They keep chewing off the black vinyl covering on the grids. I read that the coroplast won’t hurt them if it is ingested, but I was wondering if the vinyl was guinea pig-safe?
    Thanks!
    Susan

  14. Todd Shulman says:

    I was hoping to find a web address to ask a question. Hopefully this will work… The deluxe model with the triangular covered walkway, can that cage be covered? We have two pigs that need a bigger home, but we also have two cats that may enjoy getting a little closer to the pigs if we weren’t around. Please let me know.
    Thanks!

  15. Lori Beloni says:

    Hello, I was wondering if you can custom order a cage. I like the layout of a particular cage, but I would like it to be 2′x4′. I think the one I was looking at is only 1′x3′. My two male pigs fight and I think it’s because they need MUCH more space. They seem to be fighting over territory. The cage they are in now is only 18″x36″. I would like to give them two or three levels so they can get away from each other when they need to.
    Thank you for your help, Lori

  16. drake says:

    Not really a question just a question I am considering buying the mega tower and I’m concerned that the middle and top section aren’t wide enough

  17. Phil Tishman says:

    Hi, just got our cage frm u. however did not receive pdf on how to put it together. need the instructions emailed 2 pjt07@hotmail.com ASAP…………. thx u………….

  18. Doug Cetroni says:

    hi i just ordered a cage from you however the pdf file was not sent to my email, could you please resend it to steelerzrulez@aol.com?

  19. Karen Lucas says:

    Yes, we are new to the piggy community. We got 3 piggies for Christmas. Currently they are in 2 separate cages and I am looking at purchasing 1 large cage big enough for all of them. The space that I am looking at placing the cage in is 25″ deep x 43″ wide. Could you recommend a cage for me??
    Thanks!
    Karen

  20. diane fillmore says:

    dear bluestone my name is diane fillmore i bought a new guinea pig cage and deleted the instructions on how to set up the cage, my female is going to have babies and i need to set up asap.the cage is a 2 level2x3 mini level terrace enclosed. i am an older women and not to swift with the computer. i hope this is going to the right place yhank you

  21. fred gero says:

    We bough a Colonial Homestead on your ebay store and have no assembly instructions, how do I acquire these?

  22. Diane Nolan says:

    question: can three single units be placed on top of each other? I have three piggies that need to stay separated, no ramps. Is this possible with your units? Thank you.

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  24. Christiane says:

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  25. Ellen Capell says:

    Hi,

    Can you call me or can I call you about ordering a GP cage?

    Thanks,
    Ellen 610-420-1496

  26. Emerson-Rae Yellow-Lodge says:

    Hi there,
    I’m looking to get a larger cage for my piggies. I saw you 1x3x3 cage and I love it, but I want something a bit bigger(still with that slim profile). I was thinking something like a 1x5x3 with a 1×2 hay loft on the very top. I’m not even sure something like that is possible. I have 7 boars and they live pretty harmoniously together, but the more space they have the better.
    Is there any way you could send me a quote for something like that? Please contact me at lettucebfrank@yahoo.com
    Thank you for your time.
    Sincerely,
    Emerson-Rae Yellow-Lodge

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  28. Emily says:

    Hi there, I have bought a massive cage and several ramps from you over the past several years. Are you still in business? I don’t see any products listed in any of your online stores….!

    Thanks for your help,
    Emily

  29. Julie Thompson says:

    I would like to purchase one of the cages but the websites are saying buyer on vacation? Please get back to me I wanted to order ASAP

  30. Oliver says:

    Hi,
    We bought a 2 story guinea pig cage years ago and are looking for new inserts.
    Are you still in business, or could you refer us to where they are sold now?

    Best regards,
    Oliver

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